Stock Parts are under warranty for 30 days from manufacturers defects with the following exceptions. Electric scooter controllers are not under warranty or returnable due to the nature of electronics and the potential for damage during installation. If you need a controller replaced please take your scooter to an A to Z Parts Inc. service center.
Performance Parts: We do not warranty any of these items or sell/approve for street use. Performance items come with the original manufacturer's warranty against factory defects.
Tools: We do not warranty tools.
Manufacturer Warranties: After the A to Z Parts Inc. 30 day standard warranty period, A to Z Parts Inc. is not responsible for any shipping costs incurred on valid manufacturer warranty claims; the customer assumes full shipping responsibility.
Manuals and Books: We do not warranty any manuals, books or publications of any kind.
Engines: A to Z Parts Inc./Universal Parts has a no-return policy on all engines, barring manufacture defect or shipping damage.
International Orders: A to Z Parts Inc./Universal Parts does not cover freight charges on international warranty orders.
Other Terms And Conditions
Prices: All prices are in US dollars. The billing for your order will also be in US dollars, including that shipping outside the US. Your total order price will include the price of the product(s) plus any applicable sales tax and shipping charges. Please review your order carefully prior to submitting it for processing.
When a Return Shipping Label (RSL) is issued it expires within 10 days. If the RSL is not used within that 10 day period an automatic charge will apply for item(s) received from A to Z Parts Inc. for warranty replacement, but not paid for.